About AFMP
Well trained delivery professionals are the key for a safe and reliable home delivery experience that exceeds customer expectations. The National Home Delivery Association’s Accredited Final Mile Professional (AFMP) program recognizes carriers that are committed to safety, professionalism, and continuous improvement. The foundation of the AFMP is the training designed by industry professional and approved by the national trade association.
The AFMP badge is a credible, industry-backed signal that delivery organizations meet defined operational, compliance, and performance standards — supported by education, resources, and best practice guidance. Accreditation helps carriers strengthen their businesses while giving 3PLs, retailers, and customers added confidence in delivery outcomes.
AFMP Carrier Requirements
To earn and maintain AFMP accreditation, carriers must meet the following requirements:
At least 75% of delivery teams certified through AFMP training
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Tracking and reporting performance data, including key metrics for:
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Damage
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On-time delivery
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Customer satisfaction
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Required insurance coverage and valid business licenses
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Adoption and use of recognized industry best practices
Who Benefits from AFMP Accreditation
Independent Carriers: Build stronger, more sustainable businesses
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Reduce out-of-pocket operating costs
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Discounts on insurance, truck rentals, apparel, and truck hardware
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Be more competitive in winning contracts
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Earn industry credibility and recognition
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Access to tools and resources to support your business' growth
Third-Party Logistics Providers (3PLs): Improve partner quality and reduce risk
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Lower compliance and operational risk
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Expand access to a pool of qualified, trained delivery partners
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Reduce exposure to worker misclassification
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Faster, more consistent carrier onboarding
Retailers and Shippers: Consistent, high-quality delivery experiences for customers
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Lower compliance and operational risk
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Reduce joint employment exposure
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Reliable onboarding of compliant delivery partners
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Improve delivery reliability across service areas
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Better customer service scores
Underwritten By:
Strategic Partners
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