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NHDA Accreditation – Accredited Final Mile Professional (AFMP)
Setting the Standard for Excellence in Final Mile Delivery
The Accredited Final Mile Professional (AFMP) program recognizes independent contractor delivery professionals who have completed industry-approved training designed to strengthen the knowledge, skills, and professionalism of delivery teams and drivers. Through industry-developed standards, education, and performance benchmarks, AFMP equips delivery professionals with the tools needed to operate safely, compliantly, and effectively in today's complex final mile environment.
By engaging those who have earned the AFMP designation, carriers can demonstrate their commitment to professional development and operational excellence while building stronger delivery teams. AFMP-certified professionals stand out as trained and knowledgeable delivery partners capable of strengthening carrier operations and providing 3PLs, retailers, and consumers with greater confidence in the people representing their brands at the point of delivery.
Why AFMP Matters
The final mile is often the only direct interaction a customer has with a retailer's brand. The AFMP program provides a trusted, industry-backed framework that promotes:
Safer Delivery Operations
Greater Consistency & Accountability
Improved Customer Experiences
Reduced Operational & Compliance Risk
A Stronger, More Professional Workforce
Industry-wide Standards for Service Excellence
Accreditation serves as a signal to customers, retailers, logistics providers, and business partners that companies and final mile professionals meet recognized standards for performance and professionalism.
The Program
Accredited Final Mile Professional (AFMP)
The AFMP program is NHDA's flagship accreditation designed specifically for final mile delivery carriers and delivery professionals. The AFMP program establishes clear standards for operations, compliance, training, and performance. Accredited service providers and organizations demonstrate their commitment to delivering safe, reliable, and professional customer experiences.
Pilot Program Opportunity
Organizations that achieve AFMP accreditation between now and December 31, 2026 will receive 12 months of accreditation at no cost as part of the AFMP Pilot Program. The accreditation fee will be waived during this period, giving participating companies the opportunity to demonstrate their commitment to industry excellence while helping shape the future of the program.
Underwritten By:
Strategic Partners
The National Home Delivery Association’s (“NHDA”) Accreditation of Final Mile Providers (“AMFP”) is not a representation, guarantee, endorsement, or warranty of any individual’s competence, skill, performance, character, ethics, criminal history, licensure status, or fitness for any particular purpose, job, position, or assignment. Accreditation hereunder only indicates that the individual listed herein completed all required AMFP training modules required under the NHDA’s stated requirements for such accreditation as of the date this certificate was awarded. Outcomes are not guaranteed, and retailers, shippers, distributors, and retail customers should conduct their own due diligence, including verifying licensure, insurance, legal status, and qualifications, and checking references. See AFMP Policies & Procedures Handbook for full waiver, release, and disclaimer terms. Such terms are hereby incorporated herein and made a part hereof.