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NHDA Accreditation – Accredited Final Mile Professional (AFMP)

Setting the Standard for Excellence in Final Mile Delivery 

The Accredited Final Mile Professional (AFMP) is NHDA's accreditation program for final mile carriers. AFMP-accredited carriers demonstrate a commitment to training, compliance, operational excellence, and professional service delivery.

Accreditation helps carriers differentiate their organizations while providing 3PLs, retailers, and shippers with an additional measure of confidence when evaluating delivery service providers.

Why AFMP Matters

The final mile is often the only direct interaction a customer has with a retailer's brand. The AFMP program provides an industry-backed accreditation standard that promotes:

Safer Delivery Operations

Greater Consistency & Accountability 

Improved Customer Experiences 

Reduced Operational & Compliance Risk 

A Stronger, More Professional Workforce 

Industry-wide Standards for Service Excellence 

Accreditation signals that a carrier has met established AFMP requirements and is committed to training, compliance, professionalism, and service excellence.

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The Program

AFMP is NHDA's flagship accreditation program for final mile carriers. The program establishes standards for operations, compliance, training, and performance while recognizing carriers committed to safe, reliable, and professional service.

Pilot Program Opportunity

Carriers that achieve AFMP accreditation by December 31, 2026 will receive 12 months of accreditation at no cost as part of the AFMP Pilot Program. Participating carriers can demonstrate their commitment to industry excellence while helping shape the future of the program.

Program Resources

Review the AFMP Policies & Procedures Handbook for detailed information on eligibility, application requirements, compliance standards, renewal requirements, appeals, and use of AFMP branding.

Underwritten By:

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Strategic Partners

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The National Home Delivery Association’s (“NHDA”) Accreditation of Final Mile Professional (“AMFP”) is not a representation, guarantee, endorsement, or warranty of any Carrier’s (as defined in the FAQ’s) or Carrier personnel’s competence, skill, performance, character, ethics, criminal history, licensure status, or fitness for any particular purpose, job, position, or assignment. Accreditation hereunder only indicates that the required percentage of a Carrier’s employee and independent contractor personnel completed all required AMFP training modules required under the NHDA’s stated requirements for such accreditation as of the date this certificate was awarded. Outcomes are not guaranteed, and 3PL’s, retailers, shippers, distributors, and other clients should conduct their own due diligence, including verifying licensure, insurance, legal status, and qualifications, and checking references. See AFMP Policies & Procedures Handbook for full waiver, release, and disclaimer terms. Such terms are hereby incorporated herein and made a part hereof.

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