In 2013 ten of the leading home delivery companies specializing in the “white glove” delivery of appliances, furniture and large electronics to homes came together to address common interests.  These ten firms founded the National Home Delivery Association with a shared commitment to enhancing the industry through training, setting standards for customer service and enhancing the profile of this vital segment of America’s retail economy.

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Mission Statement

 

The National Home Delivery Association (NHDA) is committed to serving the needs and interests of individuals, companies, and organizations that deliver furniture, appliances, and electronics to the home by promoting the highest standards of professionalism and customer service.

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The Last Mile Logistics Industry

 

This is the golden age of last mile logistics. The last mile delivery of heavy, big-ticket items such as furniture, appliances, exercise equipment and electronics requires special handling and skills.  Our members have been serving the last mile, residential delivery of these items from brick and mortar retailers for years and are now doing the same for purchases made over the internet.

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We service the public, our clients and their customers with excellence and integrity.

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Our Councils

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NHDA programs are often organized under our councils of interest.  These councils provide focus and opportunity for connections deep within our members' organizations.