About the NHDA
Setting the Standard for
In 2013 ten of the leading home delivery companies specializing in the “white glove” delivery of appliances, furniture and large electronics to homes came together to address common interests. These ten firms founded the National Home Delivery Association with a shared commitment to enhancing the industry through training, setting standards for customer service and enhancing the profile of this vital segment of America’s retail economy.
The National Home Delivery Association (NHDA) is committed to serving the needs and interests of individuals, companies, and organizations that deliver furniture, appliances, and electronics to the home by promoting the highest standards of professionalism and customer service.
The Last Mile Logistics Industry
This is the golden age of last mile logistics. The last mile delivery of heavy, big-ticket items such as furniture, appliances, exercise equipment and electronics requires special handling and skills. Our members have been serving the last mile, residential delivery of these items from brick and mortar retailers for years and are now doing the same for purchases made over the internet.
We service the public, our clients and their customers with excellence and integrity.
NHDA programs are often organized under our councils of interest. These councils provide focus and opportunity for connections deep within our members' organizations.
Woman In Home Delivery Council
The WHDC provides a platform for women in the home delivery segment to network, mentor and build skills to foster greater opportunities for professional development in this growing economic segment.
NHDA Advocacy Council
The Advocacy Council provides a framework for NHDA members to engage collectively in the federal, state and regulatory arenas on behalf of the home delivery industry.
NHDA Risk Management Council
The RMC brings together legal, insurance and risk management experts to serve as a resource for the NHDA members and as focal point for programming related to this critical industry challenge.
The NHDA greatly acknowledges the support of our President's Circle members.