Annual Forum

2 Days of Powerful Speakers,
Networking Opportunities and Education
San Diego, CA
February 15-16, 2021

Register Now

$350 for members

$500 for non-members

Become a Sponsor

Opportunities available from $2,500-$10,000

Sunday - February 14

6:00 PM to 8:00 PM

Forum Welcome Reception 

Come and connect with industry associates and friends at the opening networking event for the FORUM. The reception will be held at the landmark Garibaldi’s Restaurant located one block from the hotel. 


Monday - February 15

9:00 AM to 12:00 PM

NHDA Board of Directors Meeting

Open to members of the NHDA

1:00 PM to 1:15 PM

Forum Welcome and NHDA Annual Meeting

Don Staniszewski, President NHDA​

1:15 PM to 2:15 PM

Keynote Address 

Lt. General Russel L. Honoré (Ret.) Commander of Joint Task Force Katrina, 

Leadership Expert, Safety & Global Preparedness Authority

Lt. Gen. Russel L. Honoré helps organizations develop a culture of preparedness and initiates a mindset of problem-solving using strategies that create take-charge leaders. As the commander of Joint Task Force Katrina, LTG Honoré became known as “The Category 5 Gen.” for his striking leadership style in coordinating military relief efforts in post-hurricane New Orleans. He is a decorated 37-year army veteran and global authority on leadership. During the Covid-19 pandemic news networks like CNN, Fox, MSNBC, and CBS considered him their go-to expert on emergency and disaster preparedness. 

2:30 PM to 3:45 PM

Regulatory & Legal Impacts of the Pandemic on the IC Home Delivery Model

Moderator: Paul Mello, Partner, Hanson Bridgett & NHDA Outside General Counsel

Panelist:  Greg Feary, Partner , Scopelitis, Garvin, Light, Hanson & Feary

A new regulatory & legislative landscape will require new strategies.  The panel of experts share counsel on what to expect and how to adapt.

4:00 PM to 5:15 PM

Addressing the Hardening of the Insurance Market

Moderator:  Matt Grimm, President, Vanliner Insurance

Panelist:  Peter Berg, Transportation: Principal & Practice Leader, The True North Companies & Co-chair NHDA Risk Management Council

Insurance markets were tight before the pandemic. What steps can operators take to control costs by managing exposure. 

5:30 PM to 8:30 PM

NHDA Pinnacle Annual Dinner and Reception

The annual NHDA Pinnacle Awards Dinner and Reception, a terrific evening of fine dining and comradery with your industry peers will recognize industry trailblazers for their contributions to the home delivery industry. 


Tuesday - February 16th 

8:00 AM to 9:10 AM

Sustainability: Challenge or Opportunity

Moderator - Geoff Chasin

Panelist: Sara Forni, – Project leader Clean Vehicles Program

(TBD) MIT Center for Sustainability; Operations Expert; Client – Chief Sustainability Officer

“Going Green” is not a catch phrase.  Sustainability is demanded by consumers, required by clients and presents new approaches to operations.    

9:20 AM to 10:30 AM

The CTO Roundtable

Moderator: Janet Vito, Vice President, Uship

Panelist –  Derek Neighbors, CTO - Openforce

Technology played a key role in supporting continuity of operations.  Chief technology officers from leading platforms will outline how the technology curve can be accelerated in your operations to meet the changing expectations of customers and to protect against future business interruptions.     ​

10:40 AM to 11:50 AM

Developing & Retaining Talent from Within

Moderator: Scott Ramsey/Steve O’Brien

Panelists – Ken Boyer (OSU); Mike Pugh or HR expert (Enterprise); Eileen Phillips (XPO & WHDC)

Recruiting, developing and retaining talent within your organization is essential for staying competitive.  Doing it well requires a broad approach encompassing corporate culture, educational advancement and career growth.​

12:00 PM to 1:30 PM

Lunch & Keynote Address 

Shannon Huffman Polson - “Leading from any Seat: Lessons from the cockpit and stories from the GRIT Project”

As one of the first women to fly the Apache helicopter in the U.S. Army, Polson's career spans almost a decade as an Army officer and attack aviation leader around the globe, as well as five years leading and managing in the corporate sector at Guidant and Microsoft. Polson is committed to leadership for lives that matter. 

Retail Trends: The retail segment faces a “new normal”

What are the lasting changes in buying trends, online shopping, the future of bricks & mortar stores and changes in product selection?  Learn from the experts what changes and challenges will shape residential delivery in 2021 and beyond. 

1:45 PM to 2:30 PM

Kickoff Speaker

Costco Senior Vice President Supply Chain

2:30 PM to 3:00 PM

Economic factors shaping home delivery 

Jack Kleinhenz – Chief Economist, National Retail Federation 


3:15 PM to 5:15 PM

The Retail Perspective Panel 

Panelists - David Nygard (Best Buy); Pete Sorrentino (Bob’s Discount Furniture); Mark Shirkness (GE Appliances) 

5:30 PM to 8:00 PM

Sponsors' Closing Reception

The outstanding networking event in appreciation of the NHDA FORUM sponsors will be held at Del Frisco's, located at historic Lane Field, in North Embarcadero, and anchoring the waterfront InterContinental San Diego. 

Stay in the know

We are a group of home delivery experts with the goal of setting the standard for our industry.  Sign up for our newsletter for updates from NHDA.

P.O. Box 4141 Falls Church, VA  22044

Tel. 703.931.6324

Executive Director: William Lecos

© 2019 by National Home Delivery Association

Designed by Team Friday

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