Annual Forum

3 Days of Powerful Speakers,
Networking Opportunities and Education
San Diego, CA
August 2-3, 2021

Register Now

$475 for members

$650 for non-members

Become a Sponsor

Opportunities available from $2,500-$10,000

Sunday - August 1

5:00 PM to 8:00 PM

Forum Welcome Reception - Layover Terrace

Come and connect with industry associates and friends at the opening networking event for the FORUM.

Monday - August 2

9:00 AM to 12:00 PM

NHDA Board of Directors Meeting - Embarcadero Meeting Room

Open to members of the NHDA

GENERAL SESSION - Bayview Ballroom
1:00 PM to 1:15 PM

Forum Welcome and NHDA Annual Meeting

Don Staniszewski, President NHDA​

1:15 PM to 2:15 PM

Keynote Address

Lt. General Russel L. Honoré (Ret.) Commander of Joint Task Force Katrina,

Leadership Expert, Safety & Global Preparedness Authority

Lt. Gen. Russel L. Honoré helps organizations develop a culture of preparedness and initiates a mindset of problem-solving using strategies that create take-charge leaders. As the commander of Joint Task Force Katrina, LTG Honoré became known as “The Category 5 Gen.” for his striking leadership style in coordinating relief efforts in post-hurricane New Orleans. An American hero who helped a city recover from catastrophe, Lt. General Russel L. Honoré, USA (Ret.) shares his bold leadership approach with organizations to help them prepare for the challenges of tomorrow.

2:30 PM to 3:45 PM

Response & Recovery:  Lessons learned from the pandemic

The pandemic was the largest disruption to the segment ever.  What lessons were learned and how can they be applied to increase resiliency in the future.

  • Moderator – Scott Ramsey, President & CEO, 98Ventures

  • Panelists:

Matt Grimm, President, Vanliner Insurance

Wendy Greenland, President & CEO, Openforce

Bill Zenk, Principal and  Practice Leader, TrueNorth Companies

Rob Davis, President & CEO, Diakon Logistics

Spencer Tenney, President & CEO, The Tenney Group

4:00 PM to 5:15 PM

The Changing Regulatory & Legal Environment on the IC Home Delivery Model

Prop 22, AB5, the new administration and the pandemic will impact the regulatory & legislative landscape and require new strategies.  The panel of experts share counsel on what to expect and how to adapt.

  • Moderator – Paul Mello, Partner, Hanson Bridgett & NHDA Outside General Counsel

  • Panelists:

Greg Feary, Partner, Scopelitis, Garvin, Light, Hanson & Feary 

Adam Lounsbury, Partner, Jackson Lewis PLC

Bob Fatovic, EVP & Chief Legal Officer & Corp Secretary, Legal Services, Ryder Systems

5:30 PM to 8:00 PM

The Sponsors' Reception - Del Frisco's Double Eagle Steakhouse

The outstanding networking event in appreciation of the NHDA FORUM sponsors will be held at Del Frisco's, located at historic Lane Field, in North Embarcadero, and anchoring the waterfront InterContinental San Diego.

Tuesday - August 3

8:00 AM to 10:30 AM

Breakout Session: Focus on Assembly and Installation - Embarcadero Meeting Room

Topics for discussion include leveraging and incorporating assembly companies into your operations; how to accept the business you turn away due to complex assembly needs; and sourcing reputable assembly companies for your business.

  • Moderator - Mike Giaccone, President and CEO, Assemblers Inc. 

GENERAL SESSION - Bayview Ballroom
8:00 AM to 9:10 AM

Sustainability: The Arrival of Electric Vehicles

Sustainability is demanded by consumers, required by clients, and presents new approaches to operations. Electric vehicles are a critical strategy and will be here sooner than you think.    

  • Moderator - Emily Phillips, VP Advanced Solutions, XPO Last Mile

  • Panelists:

Eric Reynolds, Senior Director of Channel Sales - Proterra Powered 

David Peterson, Director of Fleet Solutions - ChargePoint 

9:20 AM to 10:30 AM

The Technology Roundtable

Technology plays a key role in supporting continuity of operations.  Chief technology officers from leading platforms will outline how the technology curve can be accelerated in your operations to meet the changing expectations of customers and to protect against future business interruptions.    

  • Moderator: Janet Vito, Vice President, Uship

  • Panelists:

Larry Klein, Vice President of Logistics, Bringg Delivery Technology

Wayne Sadin, Transformational CIO, CTO, CDO & Board Advisor

10:40 AM to 11:50 AM

Developing, Retaining & Recruiting Talent from Within

Recruiting, developing, and retaining talent within your organization is essential for staying competitive.  Doing it well requires a broad approach encompassing corporate culture, educational advancement and career growth.

  • Moderator: Betty Marek, Senior Vice President, UST Select

  • Panelists:

LaQuenta Jacobs, Chief Diversity Officer, XPO Logistics 

Nancy Eberhardt, President and CEO, Pathwise Partners

Kimberly Kelly, Director of Client Services - Employee Benefits, TrueNorth Companies

12:00 PM to 1:00 PM

Keynote Address

Shannon Huffman Polson 

Shannon Huffman Polson was one of the Army's first female attack helicopter pilots and one of the first women to climb Denali. She went on to apply her leadership skills in the corporate world for Microsoft and Guidant. After her experience in the military and the boardroom, she decided to interview dozens of the top women in the military for a book called, "The Grit Factor: Courage, Resilience, and Leadership in the Most Male-Dominated Organization in the World."

Ms. Polson will share her story and provide unique insights on how to build grit and resilience in ourselves and our teams. Get lessons on leadership and life that will help you face fear, conquer failure, and connect to your core purpose from the courageous founder of The Grit Institute.

1:00 PM to 2:00 PM

Lunch:  Bayview Terrace

Retail & Home Delivery Trends: How is the retail segment adapting to the market changes in 2020?

What are the lasting changes in buying trends, online shopping, the future of bricks & mortar stores and changes in product selection? Industry leaders share perspectives on the changes and challenges shaping residential delivery in 2021 and beyond.

2:15 PM to 3:00 PM

Kickoff Speaker: Tom Schmitt, Chairman, President and CEO, Forward Air

3:15 PM to 5:15 PM

The Retail Perspective Panel

  • Moderator: Josh DeLay, Vice President, Final Mile Business Development, J.B. Hunt

  • Panelists:

Steve Anderson, Executive Vice President of Operations - Williams Sonoma

Pete Sorrentino, Vice President Delivery Operations and Logistics - Bob’s Discount Furniture 

Shaun Cockerill, Executive Director of Local Delivery - GE Appliances 

Luisa Solana, Director, Large Product Fulfillment Operations, Best Buy

5:30 PM to 6:30 PM

NHDA Pinnacle Awards Reception - Bayview Terrace

The Pinnacle Awards Reception opens an evening of celebration and comradery with your industry peers to start the annual awards dinner.


6:30 PM to 8:30 PM

NHDA Pinnacle Awards Dinner - Bayview Ballroom

The annual NHDA Pinnacle Awards Dinner is a terrific evening of fine dining and fellowship to recognize our industry’s Frontline Workers and industry trailblazers Patrick Cory, Richard Purnell, and Dennis Munson for their contributions to the home delivery industry.

  • Host: Geoff Chasin, Cardinal Logistics

Wednesday – August 4, 2021


7:00 AM to 10:00 AM

The Enterprise Networking Breakfast - Layover Terrace

Presented by Enterprise Truck Rentals, the breakfast is a great chance to connect with colleagues, do a little business, and catch a bite to eat before heading to the airport.

  • Hosts: Jesse Richardson and Michael Pugh